Product Safety Information

Last updated: 2025-08-09

At Trailven, we value the safety and reliability of outdoor products. The information below is provided for general reference, based on details shared by our suppliers. As we cooperate with multiple third-party vendors, product safety and compliance remain primarily the responsibility of the original manufacturer.

1. Supplier & Manufacturer Information

Products sold on Trailven.com are sourced from third-party suppliers. Safety and compliance information (e.g., manufacturer details, available certificates, or test reports) is provided by suppliers and may vary by product. Customers may request available documentation from us before purchase.

2. Product Identification

Where available, product identification may include:

Product name and model
Batch / Serial number
Material specifications
Date of manufacture

This information is based on supplier records and provided on a best-effort basis.

3. General Safety Warnings

Always read and follow the product manual before use.
Children should only use products under adult supervision.
Keep away from fire, heat sources, and flammable materials.
Products are not fireproof unless explicitly stated.
Follow supplier’s operation and maintenance instructions.

4. Product-Specific Safety Notes

4.1 Tents & Outdoor Shelters

Set up on flat ground, free from sharp objects.
Use stakes and guy lines for stability in wind.
Remove accumulated snow or water promptly.

4.2 Outdoor Stoves & Cooking Gear

Use only in well-ventilated outdoor areas.
Never use gas stoves inside tents or enclosed spaces.
Store fuel according to instructions.

4.3 Sleeping Bags & Insulation Gear

Keep dry to maintain insulation performance.
Not designed for infants or as a substitute for baby sleeping devices.

5. Compliance & Certification

Compliance with market regulations (e.g., CE, RoHS, REACH in EU; CPSC in the US) is based on information provided by suppliers. Trailven does not independently certify products. If customers require specific certificates (e.g., Declaration of Conformity), please contact us at info@trailven.com before purchase.

6. Product Safety Updates

In the event that a supplier notifies us of a product-related safety issue, we will:

Share the update on this page and via customer email (where possible).
Provide replacement or refund options in accordance with supplier’s policy.

7. Disclaimer

Outdoor activities involve inherent risks. Customers should use products responsibly and according to instructions. Trailven cannot be held liable for damages arising from misuse, supplier misrepresentation, or force majeure events.

For contact details, please visit our Contact Us page.