Product Safety Information

Last updated: 2025-08-09

Trailven is committed to providing high-quality, reliable, and safe outdoor products to customers worldwide. As the importer and distributor, Trailven assumes full responsibility for product safety and compliance with applicable laws in the destination market.

1. Importer Information

As the importer of products sold on Trailven.com, we maintain all necessary compliance documentation, including manufacturer details, safety certifications, and test reports, which are available to regulatory authorities upon request.

2. Manufacturer Information

Products sold by Trailven are manufactured by verified suppliers that comply with applicable safety standards. Manufacturer details are stored in our compliance records and may be disclosed to regulatory agencies if required by law.

3. Product Identification

Product name and model (e.g., Trailven Tent Model T-300)
Batch number / Serial number
Material specification (e.g., Polyester, Aluminum Poles)
Manufacture date

4. General Safety Warnings

Read the product manual carefully before use.
Adult supervision is required for children's use.
Keep away from fire, heat, and flammable materials.
This product is not fireproof. Do not place near open flames.
Follow safety operation guidelines during use.

5. Product-Specific Safety Instructions

5.1 Tents & Outdoor Shelters

Set up on flat ground, free of sharp objects.
Secure with guy lines and stakes in windy conditions.
Remove accumulated water or snow promptly in rain or snow.

5.2 Outdoor Stoves & Cooking Equipment

Use only in well-ventilated areas.
Never use gas stoves in tents or enclosed spaces.
Store fuel safely according to instructions.

5.3 Sleeping Bags & Insulation Gear

Keep dry to maintain insulation performance.
Not intended for use as infant sleeping devices.

6. Compliance & Certification

Our products comply with applicable regulations in target markets:

EU: Regulation (EU) 2023/988 — General Product Safety Regulation (GPSR)
USA: Consumer Product Safety Commission (CPSC) requirements
Other markets: Complies with local labeling and safety standards

For Declaration of Conformity (DoC), test reports, or safety certificates, please contact us at support@trailven.com.

7. Product Recall & Safety Updates

If any batch of products is found to have safety risks, we will:

Notify affected customers via this page and email.
Provide free replacement, repair, or refund.
Submit the information to relevant authorities (EU Safety Gate, CPSC, etc.).

8. Disclaimer

Outdoor activities involve inherent risks. Users should use products according to actual conditions. Trailven is not responsible for damages caused by misuse, failure to follow safety instructions, or force majeure.

For our full importer details, please visit our Contact Us page.